When Disaster Strikes

Inside Walmart’s Global Security Operations Center

2 MIN READ

When hurricanes, floods, wildfires, or tornadoes hit, there’s a powerful team that jumps into action, Walmart’s Global Security Operations Center, or GSOC which is the home base for the Emergency Operations Center.

In this special episode of the Walmart World Radio Podcast, Bo sits down with Jason Jackson, Lee Siler, and Tom Bedard to uncover how this behind-the-scenes crew keeps stores, clubs, supply chain and communities running when the world feels upside down.

From 24/7 monitoring to on-the-ground support, the GSOC is the heartbeat of Walmart & Sam’s Club’s readiness. Think of them as mission control: tracking storms, rerouting trucks and coordinating aid so families have access to essentials when they need them most.

And it’s not all spreadsheets and storm maps. These are people with purpose. The team recently opened a new, state-of-the-art facility so advanced that even leading government officials have called it “game-changing.”

Jason reflects on one of the most powerful stories he can remember, when a Walmart associate literally drove a front-end loader through a damaged store to clear paths and hand out supplies to her community in need. It’s the kind of story that captures what this team and this company stand for: safety, compassion, courage and community.

Whether it’s rolling out mobile pharmacies, helping hand out food and water or setting up shower and laundry trailers or cellphone charging stations, Walmart’s GSOC doesn’t just respond to disasters, they lead with heart.

Listen to the full episode to hear how technology, teamwork, and a deep sense of duty keep Walmart ready for anything.

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