Since joining Walmart, Carla, a mother of two, has moved with the company seven times, including working for almost five years at several locations in California.
When she had the opportunity to move back east to become a market health and wellness director, she jumped at it—it would make flying back to Bahamas to visit family easier.
She’s been in her current position in Market 488 in South Florida for about five years.
Though her career with Walmart has not been without challenges, Carla says she’s always had mentors and managers she can turn to for advice and support.
There were times that their support gave Carla the strength to continue on. Now Carla hopes to help others overcome their own struggles.
“You cannot let a person or people stop you from new growth, because you have a story to tell,” says Carla. “And you can help somebody that is afraid to take that role. I will set the example for someone, regardless of what they're going through, so that they can know that no matter what, you can still pull through.”
Helping People Reach Their Goals
Beyond the opportunities that she’s had at Walmart, Carla says she most values the associates she’s been able to promote and encourage. She still stays in touch with many of them today.
“One of the things that I always tell any associate is that no one in Walmart holds you back,” Carla says. “You get to take the initiative to push forward. It's not just going to fall in your lap.”
Creating Great Customer Service
Carla believes in letting associates share their stories with her, and giving them space to be heard. She hopes that trickles down to how associates treat Walmart’s customers.
“I believe in the three Ws,” Carla says. “The win for the customer, the win for the associate and the win for the company.”